Purchaser's faculty of withdrawal and penalty
7.1. The Purchaser has the right to withdraw from the contract within and no later than 3 working days from the date of acceptance of the order. The right of withdrawal is strictly connected to the processes characterizing the logistics of Mayermoover Srl, therefore, late requests for withdrawal will not be taken into consideration.
7.2. The withdrawal request must be sent in writing to the Seller by registered mail or email to mayermoover@pec.it, attaching a copy of the purchase document.
7.3. In any case, the withdrawal is subject to the payment of a penalty equal to 10% of the purchase price, which will be deducted from the amounts to be reimbursed to the Purchaser. The Purchaser is therefore fully aware that, in response to his request for withdrawal, the relative refund will see the application of the penalty call.
7.4. The refund will take place within 15 working days from the date of withdrawal, net of the penalty identified in 10% of the price of the Product and will take place through the use of the same payment method chosen by the Purchaser for the purchase, unless otherwise agreed between the parties .
7.5. The right of withdrawal is expressly excluded in the following cases: (i) customized products; (ii) Custom made products; (iii) Products which, regardless of their characteristics, provide for the exclusion of the Purchaser's right of withdrawal in the relative Product Sheet.
7.6. In the case of a Consumer Purchaser, as provided for by articles 52 et seq. of the Consumer Code, the same will have the right to withdraw from the purchase, without having to specify the reasons and without any penalty, communicating it to the Seller within 14 days of receipt of the purchased Products. For all the rest, the above conditions apply, to the extent compatible with current legislation.